QRLinkReceipt
01Launch your customer link
Create a location, connect the destination and download a ready-to-use QR code.
PRIVATE FEEDBACK. VISIBLE ACTION.
Turn customer feedback into better operations.
Capture private issues, assign the right person, verify the fix and see where service quality is improving. All from one clear workspace.
NEW CUSTOMER SIGNAL
★ ★ ★ ★ ★
“The coffee lid was stained.”
Receipt QQ-4821 · Central Café
AI triageMaria assignedManager verified
One operational system for
Customer feedbackTeam tasksQuality checksVerified rewards
2.4×more verified fixesYour first improvement
is five minutes away.
One link. One honest signal. One accountable next action.
★ ★ ☆ ☆ ☆Packaging issueReceipt verified · 2 min ago
02Capture the detail privately
Customers explain what happened while the context is still fresh and useful.
Corrective check completeVerified by manager+10
03Watch the cockpit come alive
Every issue, task and check immediately updates the operating picture.
From customer signal
to verified standard.
Everything stays connected, so managers can see what happened, who owns the fix and whether it actually worked.
CENTRAL CAFÉ
Quality cockpit
QUALITY TRENDCustomer issues resolved faster
AI issue intelligence
Find the cause, urgency and recurring pattern without exposing customer identity.
Accountable team work
Assign one owner, a deadline, evidence and an independent manager check.
Verified improvement
Only approved work changes metrics, earns points or unlocks a recovery reward.
SMART INSIGHTSSee what the owner
See what the owner
cannot see on site.
Surface the patterns hiding between shifts, locations and customer visits — before they become a reputation problem.
Build your first quality loop →Packaging complaints increased 27% this week.
Three verified receipts point to the evening handoff. Two issues mention stained lids and one mentions missing seals.
Central CaféPackagingConfidence 94%
One screen for the people
responsible for the standard.
CafésRestaurantsRetailClinicsHotelsService teams
Clear plans for every stage.
Every plan starts with a 14-day trial. Choose monthly or save two months with annual billing.
Start
ESSENTIALSFor one location building a reliable feedback routine.
- ✓1 location and 3 users
- ✓100 private cases per month
- ✓Branded customer link and QR
- ✓Manual tasks with evidence
- ✓3 recurring quality checks
- ✓90-day reporting history
Improve
MOST POPULARFor operators ready to automate and measure improvement.
- ✓Everything in Start
- ✓10 users and unlimited feedback
- ✓AI categories, priority and suggestions
- ✓Manager verification workflow
- ✓25 recurring quality checks
- ✓Campaigns and recovery rewards
- ✓24-month reporting history
Scale
MULTI-LOCATIONFor teams managing quality across multiple locations.
- ✓Everything in Improve
- ✓3 locations and 30 users
- ✓Cross-location comparisons
- ✓Unlimited checks and history
- ✓Advanced campaign controls
- ✓API, webhooks and exports
- ✓Priority operational support
FAQ
Totally fair to ask.
Everything you need to know before the first customer signal arrives.
Do customers need an account?+
Positive feedback continues immediately. Private feedback can use Google or one-time email verification.
Is payment data stored by Quality Quote?+
No. Stripe Checkout processes card details and sends signed subscription status.
Can staff see customer contact details?+
No by default. Role-based access keeps protected customer data away from staff accounts.
Can I manage multiple locations?+
Yes. Scale provides separate links, teams and reporting for up to three locations.
Turn the next issue
into visible action.
Start with one location. No card required for the 14-day trial.
Start improving now ↗